Knowledge Base
Knowledge Base
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Heating & Cooling
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Furniture
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Internet - A/V - Computers
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Plumbing
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Cleanliness
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Light & Power
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Fire Safety
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Laundry
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Pest Control
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Residential Appliances
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Frequently Asked Questions
Does HFS hire student employees?
How do I change or cancel a request?
How do I get maintenance or cleaning help after hours?
Should I complete the customer service survey?
I received an email saying the status of my work request has been updated. What does this mean?
Why did I receive an email saying the work was completed, when it was not?
How will I know if a technician has been in my room?
Can I make an appointment with a technician for my request?
Once I submit a FixIt Request, what happens?
What is a housekeeping emergency and how do I report it?